No refunds. (EXCHANGE INFORMATION IS LISTED FURTHER BELOW)
No cancellations on already placed orders.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Regular priced items may be exchanged for a store credit to use towards a future purchase. We have a 7-day return policy. You have 7 days from the date of delivery to request an exchange
To be eligible for an exchange, your item must be in the same condition that you received it, unworn or unused, and with tags. You’ll also need the receipt or proof of purchase.
To start an exchange, you can contact us at email@example.com. Once your exchange is accepted, we’ll send you instructions on how and where to send your package. You are responsible for shipping and must provide a tracking number. Items sent back to us without first requesting a return will not be accepted.
Please do not send items back without informing us first. We like to be aware of all exchanges , in case it gets lost in the mail. Once the exchange is received, you will receive a discount code for your store credit.
You can always contact us for any exchange questions at firstname.lastname@example.org.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
We will not accept any garments with stains (makeup/deodorant) damages made to them.
Swimwear purchases are final sales.
Any discounts used at the time of purchase do NOT apply on exchanges.